Efficient Reverse Logistics and Returns Processing
Turn returns from a cost center into a value recovery opportunity with our streamlined reverse logistics and refurbishment services.
Complete Returns Solution
Returns Collection
Coordinate pickup from customers with our carrier network
Quality Inspection
Thorough inspection and categorization of returned items
Refurbishment
Repair, repackage, and prepare items for resale when possible
Disposition Management
Smart routing: re-stock, liquidate, recycle, or dispose based on condition
Return-to-Vendor
Send defective items back to suppliers with proper documentation
Phân Tích Dữ Liệu
Insights on return reasons, rates, and product quality trends
Returns Processing Flow
Customer Initiates Return
Customer requests return through your system. We generate return label and coordinate pickup with our courier partners.
Returns Receiving
Items arrive at our facility and are scanned into the system. Return is matched to original order for tracking.
Inspection & Grading
Each item is inspected for condition, matched against return reason, and categorized for next steps.
Disposition
Based on condition: re-stock to inventory, send for refurbishment, return to vendor, or prepare for liquidation.
Ready to build your logistics stack with Astro?
Chat with our team to design a logistics setup tailored to your SKUs, markets, and growth plans.